Department
An online mental health triage service provides an initial assessment of mental health concerns, helping individuals understand the urgency of their situation and guiding them to appropriate resources or treatment. Such services are typically designed to quickly prioritize the level of care needed and direct users to the right professionals or support systems.
The key features of an online mental health triage service are as follows:
Users complete a brief questionnaire about their symptoms, thoughts, feelings, and behaviors.
Identifies the severity of the issue (mild, moderate, severe, or crisis-level) and determines the next steps.
Referral to therapy or counseling for moderate conditions. Immediate crisis intervention for severe cases, often linking to emergency services.
Data security and confidentiality are paramount to protect users' information.
Available 24/7 and accessible through to reach a broader audience.
